Family Crests operate from Cape Town and cover national delivery to any city in South Africa.
Digital Orders: Digital downloads are instant. A link to your download will be automatically sent to you directly after you have made payment.
Physical Orders: We will normally send your order to you within 7 to 12 working days which is dependent on the city the order must be sent to and the flag product/s you are purchasing. Some less popular flag products are not standard stock items and will need to printed. Custom and Corporate flags can take longer for artwork to be approved and completed.
Family Crests will not be responsible for orders sent to incorrect addresses. Please note that only a physical street address must be used for ‘Courier’ delivery. Please ensure that your delivery address is correct to avoid delays and lost orders.
Once you have selected a product and added it to your Shopping Cart, Shipping and Handling charges will automatically be calculated for your city and be visible in your current shopping cart.
Courier Delivery Services.
We make use of reputable national couriers which are a ‘Door to Door’ delivery service so your flag order is delivered right to your home or office. Prices may differ for outlying areas.
Your Tracking Number will be emailed to you as soon as your order has been dispatched.