About Family Crests

Family Crests are designers of Custom Family Coats of Arms, Family Crests, badges and Corporate Identity. We work in conjunction with www.flagshop.co.za

We are constantly adding new designs to our website but if you do not find your coat of arms associated with your name then please contact us for a quote.
A custom design usually takes 2 to 3 days to complete. You will receive a proof of your design for approval before you are invoiced.
Ensure to upload your image that you would like to have redrawn.

Familycrests.co.za do not disclose buyers’ information to third parties. Your details are necessary and only used as part of the order fulfilment.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools > Internet Options > Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Site Linking: The Familycrests.co.za website may contain links to sites that belong to third parties unrelated to us. Familycrests.co.za cannot be held responsible for any use of your personal information arising from you disclosing personal such information on third party sites. Familycrests.co.za cannot protect any information you may disclose on these sites and recommends that you review the privacy policy statements of those sites you visit.

Familycrests.co.za reserves the right to make changes to this privacy policy or update it. Where a major change is made, customers will be informed by e-mail notification or through a notice on our website. Customers and site visitors bear the responsibility to ensure that they have read the changes or updates as the case may be.

When confirmation of your order is received, this is to indicate that we have received your request. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been received and you have received an invoice from Familycrests.co.za We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Use of this site implies your acceptance of these terms.

We will normally send your order to you within 12 hours.
You will receive your Coat of Arms image via email after your transaction has been verified and confirmed by our payment gateway.
The 12 hour dispatch time is an added security measure against fraudulent transactions.
- Dispatch is conducted during office hours: 7:00am to 6:00pm Monday to Friday.
- Orders placed on Saturdays and Sundays will be processed on Monday from 7:00am, South Africa Standard Time.

Transactions on Family Crests are done via PayFast which is a trusted payment service that make it safe for buyers around the World to confidently transact on this website.

NB: We are limited to a R10,000.00 purchase limit on this site.
Please contact us for assistance for any purchases larger than this amount.

All product prices include the delivery charge.
• Shop Without Disclosing Your Financial Information via PayFast
• Register with PayFast, and you can pay without giving them your financial information.
• Unlike a lot of sellers on the Internet, the protection of your financial information is a concern and PayFast employ sophisticated security to ensure the security and integrity thereof.
• Use PayFast and send money, not your financial information!
• Pay with EFT… Instantly

With our PayFast interface, you can confidently pay for your Digital Image online via your bank’s Internet Banking without any of the hassles!
No waiting period!
Virtually instant payment confirmation.
Now you don’t need a credit card to shop online at this store!

The information contained in this website is for general information purposes only. The information is provided by familycrests.co.za and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of familycrests.co.za. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

All effort is made to keep the website up and running smoothly. However, familycrests.co.za takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.